By Tom Griffin, CEO, The Transition House
When another healthcare organization, or another member, thinks of The Transition House what do you want them to visualize?
High quality, committed behavioral health and substance use treatment services that are evidence-based and provided with respect for the dignity of those we serve.
How has growth affected The Transition House over the years?
We have always been a company of growth and expansion and we enjoy the ability to provide our services to new areas in need. With growth comes an increase in staff members, obligations, and broadening of oversight. We’ve met this challenge well, relying on key staff members who are deeply invested in our mission. Like a family, growth is a combination of exciting, scary, and rewarding.
Are there any recent new programs or new innovative services you would like to highlight?
Our newest major change within our agency has been the adoption of outpatient centers, which provide a range of behavioral health and substance use treatment. We are very proud of these centers and they continue to be well-received by the three Central Florida communities they are located in, St. Cloud, Kissimmee, and Longwood. Our services offered at our outpatient centers are quite broad in scope. We see children, adults, couples, and families within a service array that includes individual and group therapy, couples and family therapy, psychiatric services, psychological testing, medication assisted treatment (MAT), and a women’s partial hospitalization program.
What is the most common challenge you find when speaking with executives at other community-based behavioral healthcare organizations?
The ever-changing reimbursement landscape is always a challenge for community-based agencies, as funding and targeted priorities are constantly evolving. The stigma of behavioral health and substance use disorders is something that has improved with time, but stigma remains a challenge and can impact how funding is prioritized. As an agency we are proud to be part of the movement to eliminate the stigma around behavioral health and substance use disorders.
How does your organization define successful outcomes?
We really value person-centered treatment and so at the core, really, we don’t define successful outcomes, our service recipients do. For some, success is defined on a daily basis, through seemingly small but truly important steps or changes. Other service recipients aim to make large-scale changes and thus success for them is the achievement of such goals. In terms of ourselves, our expectation is daily excellence and if we achieve that, we can foster the individualized success that each of our service recipients wishes to see for themselves.